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Unattended backup of network drives

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Im having trouble backing up my network shares using True Image. The backup tasks always fail. I have 2 drives mapped and I initially tried to use the mapped drive letters, which failed (a more helpful UI would be nice here). After reading other posts on here I switched to using the UNC path names: \\192.168.1.254\media for the data to backup. This also failed.

Suggestions?

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Hello Nick,

I will do everything possible in order to resolve the issue you experience but first please clarify the exact title of the program and the build number.

Make sure that you are using the latest build of the program. Check it in Help -> About. You can always download the latest build of the program from your account under Registered Products.

If the issue still persists use the following step-by-step guide to troubleshoot it and find an appropriate solution.

Let us know if the issue persists.