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Problems with Tasks and Event Log Calendar

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ATIH 2009, build 9796.

This is not about the colors on the calendar. It is about the fact that the data for some dates keep being lost and I don’t know what to do to stop the loss.

I started a new series of Full Backups on 09/28/2009, doing a Full Disk backup daily. When a new day was added the date on the calendar was colored. Later I could click on a given date and be able to view the log in the Event log for that date. Beginning 10/24/2009, every time a new date was added, an older date would be deleted (no color, or white). When I selected one of the previous dates, that had been changed back to a white square, and wanted to look at its history I would receive this message “No items for the selected period”. This change would leave me with 24 colored squares, and each day I created a new date an older date would be deleted.

I have searched this forum and the Wilders forum and have been unable to find anything that would explain this behavior.

When I was in the Tasks and event log I clicked on the help feature and found a reference to the Event Calendar. In this help file it stated “The color marks in the event calendar show information about the days with scheduled tasks, successfully completed tasks, tasks completed with errors, as well as the current day. You can control which tasks are marked in the calendar by selecting/unselecting the appropriate checkboxes located to the right of the calendar.”

I can’t find any “checkboxes” to the right of the calendar. I see the box for “Selected date”, “Scheduled task”, “Failed”, and “Successful”, but clicking on them produces nothing.

Could someone please tell, or show, me where these “checkboxes” are. Also what is the box above those I just described, and labeled “Today” used for and how is it used.

I feel that somehow I may have inadvertently caused this, but I am at a loss to know how. See attachment.

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Hello Davidj,

I understand the question and will do everything possible from my side to give you a clear explanation.

Here is what I have found in the user guide chapter 19.3. “Viewing Tasks and Logs” p.147:

“The color marks in the calendar show information about the days with scheduled tasks, tasks completed with errors, and successfully completed tasks. The current day is highlighted in bold font. Clicking a day marked with a scheduled task shows the task(s) scheduled for this date.”

 

There is no mention about check boxes.

 

  1. Regarding the issue with skipped dates I would recommend you update Acronis scheduler to solve it. Download Acronis Scheduler, which is a special utility to update the scheduler service:
  2. Extract the downloaded file and run install.bat. The utility will automatically update the service;

See if the issue is resolved. If it is not, then please proceed with steps 3 and 4:

  1. Reboot the machine;
  2. Recreate the scheduled tasks.

 Let us know if you need further assistance.

Dmitry,

You said: Here is what I have found in the user guide chapter 19.3. “Viewing Tasks and Logs” p.147:

“The color marks in the calendar show information about the days with scheduled tasks, tasks completed with errors, and successfully completed tasks. The current day is highlighted in bold font. Clicking a day marked with a scheduled task shows the task(s) scheduled for this date.”

There is no mention about check boxes.

If you reread my post above, I said I was looking in the help file available on the Tasks and Event Log screen. This is located in the upper righthand corner, see attachment.

While we are talking about the Scheduler, I would appreciate you answering my questions to you in thread 5026, Reply #2.

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