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True image 2010 has encountered a problem

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Have been running Acronis True Image 2010 on several computers for close to two years with no trouble (have reimaged two seperate drives during that time).Just installed a USB2.0/Firewire card for an additional WD external drive for storage. Everytime I try to run Acronis software, I eventually get the error message "Acronis Ture Image has encountered a problem and needs to close..." I tried to uninstall the program looking to reinstall from scratch but get the same error message during that process as well, killing the uninstall.
I am running windows XPsp3 on a desktop with two internal drives and three external for storage. 2gigs of ram and a Pentium 4 (2.80GHz). Not experiening this issue on other computers. I have the most recent build of True Image 2010 (7,160) but only installed that AFTER I encountered this problem.
Any and all help truly appreciated.

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Have you tried removing the newly installed USB2.0/Firewire card?