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Need help with cloning function

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I have True Image 2011. I have tried to clone an exterior hard drive to another exterior hard drive. Once done, I cannot find the drive listed on My Computer (Windows XP). I remember that in the past I had to somehow rename the drive in order to access it as apparently the Windows software becomes confused when there are now 2 drives with the same name and data. Could someone tell me how to do this and/or how to avoid this problem in the future?

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Only attach one external drive at a time. Use Windows disk management to assign a drive letter to the first external drive. Uplug the first drive and plug in the second drive, use Windows disk management to assign a drive letter to the second drive, being careful not to assign the same drive letter twice.