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Error purchase, 'Acronis True Image Home 2012 Plus Pack (Upgrade) (French)'.

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Hello,
I bought an upgrade for 'Acronis True Image Home 2012 Plus Pack (Upgrade) (French)', but I have no key for 'Acronis True Image Home 2011 Plus Pack (Upgrade) (French)'.
I buy the license on 30/08/2011

Buy another license is not a problem, but I'll have one that does not serve me.

What solution(s) you propose to me to solve my problem?

thank you, merci.

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Hello FabT,

Thank you for posting and welcome to the forum. I will definitely help you.

I would recommend to contact our Support team so that we can sort this out for you.

If you need additional help please let me know.

Thank you.

Hello FabT and Art,

Thank you for postings and your are very welcome FabT.

Art, we have recently released True Image 2013 by Acronis and we no longer sell Acronis True Image 2012 Home from our web-site. However, you can always find a boxed version from Amazon for example.

I also found your recent support case with us and if you would like additional help please let me know.

Thank you.