True Image 2013: Unable to setup file-synchronization

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Hi Forum

I have 2 licenses of TI2013 running on my PC and my Laptop (Win 7 Pro_64 and Win 7 Home_32). TI on the PC is running flawless, while i'm unable to log into my account, enabling me to set up the synchronization feature. When i first entered my credentials and tried to log in as i did on the PC, the program went into a eternal login-freeze, i couldn't cancel the process to verify my credentials - i had to kill the program, again and again.
I tried to repair the software by running the installer - no luck.
I uninstalled the software, rebooted twice and reinstalled it - no luck: The program started as stated above, trying to log me in.
I then uninstalled again, deleting all keys related to Acronis and my username and pw, and reinstalled afterwards. Upon reboot, i met a "fresh" copy of the program, allowing me to enter the credentials, which i did without any errors. But still: No luck, the program regained its routine as stated above.
I even uninstalled Bitdefender 2013 because the BD-Firewall did cause some problems earlier, with other software, especially VMware - but still: No luck.

Does anybody know about this? I tried several searches but didn't find any solution on the web.

Thanks for answering.

S

Mer, 11/07/2012 - 00:35
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Update:
I've checked the registry again, you never know: Sometimes one gets lucky. Two observations:

On my account @ Acronis i notices that both my devices are registred under "Synchronization", the faulty device was even registred several times. I've unlinked the computer entirely.
I searched then the registry in order to delete "Accounts" in "Acronis" and "Acronis" --> "SyncService". Then i attempted another login. Again, the computer got linked up with my account on Acronis' site, but the program still wouldn't let med configure som Sync's, not did i get the Sync icon in the taskbar, as i have on the other machine. Everything is like greyed out and it wouldn't get further than this, no matter how long i wait. Attempts to close the program results in a freeze, and i have to kill the process..

Is there a log somewhere telling me more than the ordinary logs in the program?

Any tips will be appreciated!

Gio, 11/08/2012 - 00:27
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UPDATE II:

I think i might as well add a part of the log, presenting me for an error-code. Unfortunately there was not much help to get @ Acronis..

Please see attached screenshot.

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Gio, 11/08/2012 - 00:35