Problems with Try&Decide on Acronis True Image 11

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Beginner
Messaggi: 1
Commenti: 1

Windows Vista x64

Problem with the Try&Decide.
Boot Disk Drive Letter: I

"Cannot start Try&Decide because no Acronis Secure Zone has been detected. Create Acronis Secure Zone and run the wizard again."

The Manage Acronis Secure Zone Wizard appears.

DISK 1 : Has 3 Partitions
FLAGS Capacity
PARTITION_1 (C) Pri, Act. 580.7GB
RECOVERY (D) Pri 15.51 GB
PARTITION_2NEWVista64Ultimate (I) Pri 801.1GB

Computer is configured in a Dual Boot setting, booting from the I drive when this problem occurs.
"A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Thanks for the help.

Ven, 10/16/2009 - 00:51
0 Users found this helpful
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Frequent Poster
Messaggi: 4
Commenti: 942

Hello Dan,

Thank you for using Acronis Products

First of all please make sure that you are using the latest build of the program. Check it in Help -> About. You can always download the latest build of the program from your account under Registered Products.

I would recommend you recreate Acronis Secure Zone and see if the issue persists. Also please make sure that Acronis Try&Decide Service (Control Panel -> Administrative Tools -> Services) Startup type is set to Automatic in Properties.

Dom, 10/18/2009 - 07:17
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 1
Commenti: 1

Hi Dmitry,

I am running Acronis True Image Home Version 11.0 (build 8,101)

Services all appear to be in order:
SERVICE NAME STATUS START UP TYPE
Acronis Scheduler2 Service: Started Automatic
Acronis Try And Decide Service: Started Automatic

When I try to Manage Acronis Secure Zone, I get into the Manage Acronis Secure Zone Wizard,
I select Disk 1 as the hard disk (my boot disk)
I select the free space on the existing Windows Boot partition which happens to be Drive letter I on my system.
(Space available for Acronis Secure Zone: 554.2 GB) No problem there.
It starts "Processing, please wait..."
And fairly quickly I get the following Error Screen titled,

"Microsoft Visual C++ Runtime Library"
Runtime Error!

Program: I:\Program Files
(x86)\Acronis\TrueImageHome\TrueImage.exe

This application has requested the Runtime to terminate it in an
unusual way.
Please contact the application's support team for more information.

That's where I'm stuck. Can you please help?

Mer, 11/04/2009 - 04:20
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 0
Commenti: 1

I just installed TrueImage2010. My os is windows xp. The application hangs due to a conflict with
Microsoft Visual C++ Runtime. can you help me???

Ven, 11/27/2009 - 13:13