Please help: File record is corrupted. (0x70019) error when trying to image partition in TIH 2010
I recently had to restore a drive with an old image to resolve corrupted OS (Windows 7 Pro, 64 bit). I was able to successfully restore and update windows and create a newer image. I then started reinstalling and updating applications and tried to create another image to capture successful progress so far. I get the the following error when attempting to run partition backup:
Operation with partition '3-0' was terminated.
Details:
File record is corrupted. (0x70019)
Tag = 0xEF8B1618A4C0DD9E
I get the same error whether I run TIH 2010 from current hard drive, from a different bootable hard drive, or from Acronis DVD. I ran chkdsk /f /r twice and no help.
Attached is the output of AcronisReport.exe.
Thanks in advance for any help you can provide.
Rob
| Allegato | Dimensione |
|---|---|
| acronis_report.txt | 286.13 KB |
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Thanks for the response Pat. Partition 3-0 is my C drive and it contains the OS, applications, and data. I can run a file backup just fine. I just can't do a partition backup on this partition. The System Reserved partition is on the same drive and the partition backup completes fine on that partition. Any other ideas?
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Did you run a complete file backup on the C:\ drive or are you stating that ATI can run a file backup generically?
To be very clear, I am talking about create a file backup that includes the entire C:\ partition.
I understand that you want to do a partition backup. Running a complete file backup can help you identify a corrupt file (It happened to me on a laptop and I found a corrupted file that chkdsk couldn't do anything with. After I deleted the file, the backup ran fine).
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Backup -> Disk and Partition Backup -> Partitions to backup -> C drive results in error.
Backup -> File Backup -> My Data -> select entire C drive completes just fine. However, there are close to 50 files under C:\Windows that are listed as failed due to corruption in the log file. Is there anyway to export the log details? Where is the log file stored?
Thanks!
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The log is available here C:\ProgramData\Acronis\TrueImageHome\Logs
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