TI 2003 on Windows 8 64bit - BSOD upon each reboot
Hi,
I just bought the product Yesterday and got it installed.
I'm running Windows 8 Pro 64bit on my Lenovo X220t laptop with an internal Sandisk 480gb SSD drive.
After install I've reboot and it failed with "fltsrv.sys" error. In fact took me 3 hours to get my system back up (I've finally realized TI 2013 is at fault and used the cleanup tool to remove it and the system came back up).
Really annoying...
Is there any advice or solution on how to resolve this as I really want to use the product?
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Hi,
No, it's a clean install of TI 2013. Didn't have an earlier version :-(
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Hello Gilad Ariav,
Thank you for taking time to contact us.
Could you please tell us which build of the Acronis product you installed, if is not the last build, you can get it in your Acronis account on our website.
I would like to ask you to reproduce issue if it is for you possible and collect dumps.
Please do the following in order to enable Kernel memory dumps:
- Right click on "My Computer" and choose "Properties";
- Go to "Advanced" tab;
- Go to "Startup" and "Recover Settings";
- Choose "Kernel memory dump" in "Write debugging information" box;
After that please install Acronis True Image and dump will be gathered.
In your private messages you will find an upload link.
We will help you to resolve your issue as soon as possible.
Have a good day and thank you!
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