File Backup - Folder Exclusion

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I'm on a trial version of TI 2013. I'm experiencing two problems:

First, I tried creating a File Backup (not Disk and Partition Backup). I check a folder, for example, C:\User\\AppData, all subfolders become selected automatically. Now, I want to exclude a folder inside AppData, say, C:\User\\AppData\Local\Temp, I would uncheck the box for Temp. However after saving the task and going back to edit it, the folder I unchecked became checked again. I figured maybe this is how selecting folders work.

So now comes the second problem: I went to the Exclusions options to try excluding that folder. But it doesn't allow folder input, only files. I know Disk and Partition Backup has a Browse button, but it's not there for File Backup. I also tried putting the full path like for Disk and Partition Backup, but the Add button remains grayed out.

Is there any way to exclude a subfolder?

Thanks!

Sab, 09/22/2012 - 08:39
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There has been some discussion on the issue of folder selection as you have described. When you create the file/folder task the first time, and make your folder selections then save the task, when it is run, the task works as expected. If you try and edit the task settings the folder selection indeed has all the sub folders selected again, and even if you deselect the folders and save the task, the task will then contain all the sub folders wether selected or not. This has been reported to and duplicated by Acronis and is being investigated. The workaround at this point is to create a new task, make your selections and then save and run/schedule it. Do not edit the task settings after the inital folder selection. Unfortunately, this bug was not discovered during beta testing. You are correct that the file/folder backup does not include a browse for folder, since you shouldn't need to browse to exculde a folder, just uncheck it.
Since you are running the Trial you are entitled to pre-sales support. If you would like to report the issue to Acronis yourself and/or open a support case with them, feel free to do so.
Contact support here: http://www.acronis.com/support/contact-us.html
Provide feedback here: http://www.acronis.com/support/feedback.html
.

Sab, 09/22/2012 - 14:36
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Have you tried creating a custom category with only the excluded folder and marking it not be be included with the backup?

Dom, 09/23/2012 - 02:48
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Consider the scenario of backing up say 5 User accounts. Consider also the many application-specific folders within each User's Local folder - many are cache stores that don't warrant backup (I'm thinking of Adobe Lightroom preview cache for instance....many gigbytes of photo previews that speed-up Lightroom behaviour).

In this scenario, I would like to backup all User accounts. But I don't wish to have to deselect all those folders under Local etc. that don't warrant backup. I'd rather make a folder mask such as ~\*cache*\ or ~\*preview*\ etc. and use that to exclude ALL such folders in all User accounts.

I'd also like to exclude some folders under my Program install directory - by folder name.

The 2013 folder deselect bug discussed above encourages the inclusion of folder exclusion masks in future versions my view.

I happen to have used and tested four of ATIH's competitor offerings and each does Folder exclusion masks...ATIH is the odd one out here.

(I'd also like a very accurate indication of the size and file count of any backup so I can see when changing my file and folder exclusions is having a significant impact - anything to speed up backups of essential-only data).

Cheers.
Greg

Lun, 10/22/2012 - 11:17
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Beginner
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Commenti: 13

I use the retail version of TI 2013 and am still experiencing the same problems as K.W. reports.
I also agree to the remarks of Greg.
Looking forward to a (bug)fix.

Thanks!

Mar, 03/19/2013 - 20:59
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Beginner
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I experience the same problem. This really feels like an amateur bug - can we please have an ETA when this is fixed?

BTW: Using the newest retail version just downloaded and installed yesterday: Build 5551

Thanks.

Dom, 03/31/2013 - 05:30