Repeat Requests for Activation
Running windows 7 with all updates current.
This program was running fine until I updated it to build 6514.
When I start the program, at the bottoms it displays the message: 'The hardware ID has changed.'
The 2 options are: 'Change serial number' and 'Activate now'
When I click 'Activate now', it brings up a window that activation has completed successfully, and the bottom message changes to 'The product has been successfully activated.'.
The next time I run the program, it repeats this process.
I have reset computer several times with the same results
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Thank you for the response Colin.
I am still experiencing the problem most of the time. Notice that I say most of the time. Sometimes when I first start my system and sometimes even the second time I run the program on that restart, it displays: 'The product has been successfully activated.'. Otherwise I have to reactivate. I would like to use the move the activation as you suggested, but in everything I have read about that procedure, I need an error window with that option. I do not get any type of error when I click on the 'Activate now', it just proceeds to activate and appears to activate correctly. I do have 2 licenses on this version and I have changed to the other serial number with the same results, changed back to the original serial number and still get the message at the bottom of the program window that 'The hardware ID has changed.' the next time I run the program. I am about ready to restore an earlier backup and wait for the next build. Any help on this would be appreciated.
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