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Crash when selecting folders/files for online backup

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I'm progressively adding folders to an online backup. I've managed to backup some batches but now when I try to add more folders ATI13 crashes. How do I go about troubleshooting this?

cheers

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How deep down are these sub folders?

Do they contain either very large files or files with long names, over lets say 20 characters?

What type of content do the folders contain?

Does the crash happen when you add a certain number of folders or one particular folder?