Error 0x000103FE after update

Bumping this thread. Hopefully some else has had this issue and a fix is available.

Does manual validation work?

Have you tried running a repair install of the new build?

There is a possibility that the task script has become corrupted, the only fix is to make a new task.

Yes, manual validation does work and comes up clean.

I had already deleted the task and recreated it, but it doesn't seem to make any difference. Still get the same errors. I have uninstalled and reinstalled TI2013, but it still gives me the same error(s). I suppose I can uninstall and reinstall the old version if it is still available somewhere, but I can only assume that they issued the update for a reason and so I would like to use it if at all possible.

Brian,

I don't have a solution other than a brute force one - uninstall 2013, run the 2013 cleaner, reinstall 2013, see if all comes good.

Before doing that though, what happens if you don't include the shutdown batch file?

Are you running W7 or 8?

If you decide to go the cleaner route, make sure you first uninstall the Plus Pack (if installed), disable the ASRM or SZ if you have any of them enabled.
Take note of the instructions concerning rebooting - 2013 Cleaner

Can you also include a copy of your bat file as a txt or zip file attachemet.

Is the nine hour excessive for what you are doing?

I'm running Win7 Pro 64bit.

9 hours seems long to me, but I don't know how long validation typically takes. I'm shortly going to upgrade my network hardware to gigabit, so that might cut down on that time.

The batch file is:

poweroff poweroff -warntime 30 -force

It basically is software to power down the computer. It comes from http://users.telenet.be/jbosman/poweroff/poweroff.htm

The built in "turn computer off" option in Acronis has never ever worked for me, all the way back to version 2009.

I will attempt uninstalling per the above instructions and downgrading to the original version and I'll report back my findings.

The first thing I would try would be to add a full path to the program file inside the batch.

Also, Win7 requires the use of a / rather than a -

This program written prior to Win7 so it may not work. It was written for XP and prior.

Ok...though the batch file is in the same folder as the executable. The -'s are command line parameters, but I can try the /'s.

Still, none of this changes the fact that TI2013 worked flawlessly until the update was rolled out.

Put this inside a batch file and point to the file in the TI post command.

%windir%\System32\shutdown.exe /s /t 60 /C "Shutdown in 60 seconds"

Assuming that the above timed shutdown command will work, you can supplement this with a desktop shortcut in which you can stop the shutdown from occurring--if the stop shutdown is executed within the shutdown timing period.

Right click on a blank spot on youir desktop and choose New/Shortcut
and paste this command into the command windows.

C:\Windows\System32\shutdown.exe /a

Save the the shortcut with a name such as
Stop Timed Shutdown

Drag the shortcut into the lower left corner of the desktop screen for easy access and a consistent location.

 Ok, I did the following, to no avail...

Attached are screenshots...acronis-options shows the options and acronis-results is part of the log file.

For good measure, I'm attaching the log file itself too.

As you can see, after validation TI2013 attempts to run the shutdown command and it stops, claiming that the file cannot be found.  If I make a command prompt and input 

%windir%\System32\shutdown.exe /s /t 60 /C "Shutdown in 60 seconds"

the computer shuts down after displaying the "shutdown in 60 seconds" popup, so obviously the file CAN be found.

What frustration!  Thanks for all the help so far!

Brian,
Please reread my suggested instructions.
Put the command INSIDE a batch file and then in the post command, point to the batch file
Then use the edit/browse option and browse down the directory tree to the batch file location and let the program fill in the path it needs.

Relating to your poweroff file. Do the same
Put the full path to the poweroff exe file inside the batch file.
Then use the edit/browse option and browse down the directory tree to the batch file location and let the program fill in the path it needs.

TrueImage does not like the outright commands. Put it your commands inside a bat or cmd file.

Thanks GroverH,

I assumed that putting the command directly in the post command box would be the same as putting it in a batch file. So, it's done. We'll see how it goes tonight. I not bothering with the poweroff.exe file if the Windows one will do the trick anyway.

It is equally imprtant that you use the post command edit function and browse to the actual bat file and select the bat file so the proglram can put its own path command into the post commandl.

Yes, I did do that - I did not type in the full path, I used the "Edit" button to browser for the batch file.

Thank you for your help

Ok, follow up time. Thank you one and all for all your help - it is now working fine.

To summarize, the external program I was using to shutdown the computer post backup was the issue. I created a batch file containing this command:

%windir%\System32\shutdown.exe /s /t 60 /C "Shutdown in 60 seconds"

and saved it in the Acronis folder. In the post command I used the "Edit" button to browse for this newly created batch file. After that, everything has been working without issue.

Thanks again for your help.