RESOLVED FOR ME!! Running ATI 2013 on a windows 8 box - need help with bootable media builder
For some odd reason unknown to me after creating a new bootable media disc, I restart my system, the system at start up recognizes there is a disc in there and it spins up, but nothing happens, in fact, the disc spins down and the system just sits there doing nothing. In the creating of the disc I've already set it up to automatically run after 5 seconds, so that's not the problem. Would ATI even allow me to use any kind of disc that's not compatible? So it shouldn't be the type of disc either, correct, because ATI would just not even recognize that there was a disc in the drive to begin with. I've troubleshooted this as far as I can and I now need some help. Any help appreciated. Thank you for your time.
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Thanks James for the suggestions. I'll check all those out and if need be apply what I can, try them all out and then get back to the forum.
Thanks again.
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Yea, James. No luck so far. I've done everything stipulated above except for 2 things. 1. ISO image, although I've heard of them, I don't know what to do with them, so I'll need a little more help as to what to do there. 2. I'm not sure what you mean by Linux based disc. I've heard of the OS Linux, but every time in the past when I made bootable media, I have just erased the previous ones I had the bootable media on and started from scratch with the newer versions of ATIH and this version, 2013, is the only version I've had trouble with. Oh and all of my discs have been formatted within the windows environment, if that makes a difference. Thanks again for your time.
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1. Have you ever booted this PC from a bootable CD (not an Acronis CD)? I want to know if this is in fact an issue with the ATI bootable Rescue Media, or if perhaps your system is not yet set to boot from any CD.
2. You could use the True Image Media Builder to create ATI bootable Rescue Media on a USB flash drive, if your PC is set to boot from one of those.
3. If login to your Acronis account and download the latest bootable Rescue Media ISO, it can be burned to a disk without using the Media Builder. In Windows 7, you don't need any third-party software. Right-click the .iso and select "Burn disc image". I haven't used Win8, but it may include similar functionality.
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Hello tuttle and thanks for the reply.
1. No, outside of the Acronis Media Builder discs, I haven't needed to. I have used the bootable media discs before in the past with earlier version of ATI. But since upgrading to 2013 this is the first chance I've had to make a new bootable media disc and it's not working.
2. I've used the media builder and it's not working out. I've even used the USB function (already set up in the CMOS/SETUP/WHATEVER IT'S CALLED NOW A DAYS), and that seems to get me a little further, but when I am finally able to see something, it's just the top 1/4 or the screen in blue and what is printed on the screen is just gibberish.
3. This was the last step that I've already tried and the resulting burn when starting my computer yields me the same thing as described before, nothing, a blank screen and the disc drive spins down.
I'm wondering....does the machine have to be turned off completely when booting from the disc image, or can I just restart the machine with the bootable media disc in it?
Thanks for your time.
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As you're using Windows 8, it may be the UEFI situation. Windows 8 PCs used a newer replacement for BIOS, called UEFI. There are wrinkles in getting that to allow booting to CD-R or USB. You likely need to temporarily disable Secure Boot. I don't use Win8, so I'll let someone else answer with specifics, or you could search the forum or try the manual or guides linked in the left margin of the forum.
So, I suspect that your ATI bootable Rescue Media disks and USB flash drive are fine, but that your PC won't allow booting until you do some tinkering.
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Sorry for taking so long to get back, but we had one freaky storm roll through a couple of days ago and it completely knocked out our power, ours as well as about 20,000 others here in my city. With wind gusts of over 90 MPH (or so the national weather service said), there were quite a few utility poles knocked over. Finally got power restored yesterday.
Earlier in this thread, James had suggested disabling UEFI and I tried that already, and at that time it didn't work. I'm always game to try things over again though, so I will. My system is already setup for booting (well except for the UEFI setting), I forget all of the names of all those settings that allow a person to do that, but suffice it to say, I know what they are, and at least one of them has been pretty much default on just about every system I've ever owned, like the boot order, the first of which has always been the systems internal CD/DVD drive.
I still have the printed instructions from when James suggested it and I'll give it a shot again tuttle. Thanks for your time.
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I appreciate everyone's time in helping me with this. It turns out that there is an extra setting in my CMOS that I overlooked. Although I thought that the disabling of "Secure Boot" would do the trick, it didn't. I personally HAD to change the boot type from UEFI to STANDARD before I could get anywhere with this machine. I began looking MORE closely in the CMOS after disabling secure boot and saw in the settings that the system was still showing that it would boot in UEFI mode. Saw a setting to go from UEFI to STANDARD boot, changed that and now all is well. :) Of course I will eventually change that back.
So anyway, problem solved. Thanks for all the help in this forum.
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Lonnie,
I I'm glad you finally got it working! I am surpised that CMOS changes were needed if you had rescuse media downloaded or built from version 6514. That issue was supposed to be fixed fixed. I could boot that one right up with no CMOS changes on my wife's Windows 8 Computer. It would display a message from the "UEFI Loader," followed by a choice of what to load- TIH, System Report, or Windows. I could be could be convinced fairly easily that your UEFI didn't like it's "UEFI Loader," though. Maybe some one from Acronis is reading and can explain further. You need to make sure you can get to CMOS without going through Windows 8 advanced boot. Otherwise if Windows 8 on your hard disk wount boot, you're screwed if you can't change the settings in an emergency. You can
- Figure out how to get into the CMOS by pressing a key before Windoows boots (usually F2 or DEL) or...
- Make a Bootable Windows 8 Rapair Disc or flash drive. That will give you advanced boot options, including "Firmware."
Best,
Jim
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Yea, hi Jim. Yes, I have a Sony Vaio all in one that was designed just like that. :) It has a button that when the system is completely OFF, all you have to do is push it and it takes you straight to a firmware menu where at least one of the options is to boot into CMOS. So I should be set now to piddle around with the newer version of Windows 8, windows 8.1 beta. And if it's a piece of crap and/or gives me a bunch of trouble, I'll just go right back to my current TIH back up.
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