Directory Services could not start

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Backup & Recovery 10.

Hi,
We have taken over a support contract with a customer with multiple Server 2008 standard and am trying to perform DR tests on the servers.
The backups all complete without errors and when I run through the Universal restores it finds the new drivers for our test servers and finishes ok.
When I try to boot, I get as far as seeing a mouse pointer and then get the blue screen error:-

STOP: c00002e2 Directory services could not start because of the following error: the system cannot find the file specified.

This is the same in normal, safe mode with or without networking. I have tried the restore on different hardware (server and PC spec), tried changing the backup job to use VSS (was originally set to not?). I have downloaded the latest bootable media for version 10. I am getting this on error from two different server backups aswell.

Active Directory on the site looks healthy to me, no errors with DCdiag, replmon etc.

I haven't used Acronis much before so apologize if I'm missing something obvious. I would normally then look to do a system state restore of some sort in this scenario, but the customer is wondering why 'we' are having so much trouble with this. So I thought I would ask here if I'm missing something before going back to him for a system state backup and Directory Services Restore Mode password.

Thanks in advance,

Neil

Mer, 07/03/2013 - 16:00
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Hello Neil Smith,

Thank you for posting this question in our forum. I am happy to assist you. 

Here I have some articles from our knowledge base for you:

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Gio, 07/04/2013 - 07:37
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