'Too many activations' error message - please help
Dear Forum members,
I am using build #6514 of the following products:
True Image 2013
True Image 2013 Plus Pack
I purchased a legitimate full licence back in December, but i recently reloaded the program on my new laptop as my old laptop died and can no longer be used.
I am getting the 'too many activations' error message when i load the program now and i desperately want to back up my machine - none of the functions now work, and the program is telling me that:
'Activation Required! All operations except recovery are unavailable. Change serial number. Activate now. You can recover your data by using bootable media. Create bootable media.' is being displayed.
My problem is that i know i purchased the program properly but now i am being prompted to buy another serial number.
Please help me resolve this issue, i need to back up!
Thanks a lot, any and all help appreciated :0)
Morpheus13
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where can I follow the prompts to deactivate the installation Tuttle?
Thanks
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When it gives you the 'Too many activations' message, I think there's something you can click. Or try under the Help menu.
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Thanks again Tuttle, i followed the instructions on this link:
http://kb.acronis.com/content/34260
Ready to back up again now! :0)
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You're welcome.
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