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ATI recovery opens dialogue box but no version, source or destination info is displayed.

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Hi,

Here is my scenario:

I have scheduled backups where the status shows valid and I if run a validation operation it succeeds.
However, trying to test a recovery operation, if I click on restore for the job I eventually get a restore dialogue (takes a minute or so) but there is nothing to select for version, source or destination.

I created manual backup job, ran that. If I select restore for that job I get the version, source and destination info when I choose restore.

Clues?

Thanks

Ron

0 Users found this helpful

Any restore of your system drive is best done when booted from the ATI bootable Rescue Media. Data partitions might be restored within Windows (though I'd still prefer the Rescue Media), but restoring your C drive from within Windows is not recommended.

So, try it from the bootable Rescue Media.

BTW, are you sure in the first instance that you're selecting the correct folder?