Clone fails to read MBR

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I have tried 3 times and I keep getting the same error. Setting up the clone is fine in Windows 7, then it reboots, starts the Acronis loader, gets a few lines in before it says "failed to read MBR" or something close to that... the bloody thing closes so fast you can barely read it...

I have checked the forums and found people having similar problems but no solutions were offered... so don't tell me to boot from recovery disks or to backup and restore. I want a functioning clone. That's all I want from acronis.

I went with an Adata SSD because it included this software... which I now find out is broken and useless. I can't even email or phone you bloody customer support people because this legacy software is unsupported... truly pathetic customer service.

Gio, 12/06/2012 - 22:04
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Can someone reply with a solution? I see a few forum topics regarding this issue, but no reply as to why this happens.

I have this same exact issue as Gerrtt. I'm using the free Seagate edition of TI - I believe it is a 2010 version. Problem is, I got a new hard drive over a year ago and was able to clone my hard drive with no issue. I've been using it ever since. Now I have a newer hard drive and I'm trying to clone my existing one to it, but TI tells me to reboot and then after the reboot I get the following:

======================================
Starting Seagate Loader....

Loading, please wait...
no raid disks
Reading all physical volumes. This may take a while..
No interfaces discovered
Unable to read configuratioin file
Setup AVD devices
Failed to read MBR sector.
======================================

I have no idea why I could clone my hdd a year ago and now it doesn't work. I've tried many things before posting here, but now I'm just about out of options. Any help as to how to solve these error messages would be appreciated.

Mer, 01/16/2013 - 13:30
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mvp

It is possible that your version doesn't support your chipset. You might want to register for a trial of 2013 (no need to install), get the bootable ISO of the trial and see if that boots correctly on your PC.

Gio, 01/17/2013 - 05:12
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It shouldn't have anything to do with my chipset since I was able to clone my C: drive last year on the same PC with the same version of TI. The only change to my system since then is I added a new gpu. I'm really interested in finding out why I get the messages below when I try to clone. If I knew the answer to this then I might be able to fix the problem. It seems like someone at Acronis should be able to tell me why these messages appear.

No interfaces discovered
Unable to read configuratioin file
Setup AVD devices
Failed to read MBR sector.

Gio, 01/17/2013 - 13:06
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mvp

This forum is not very much frequented by ACronis employees, and older versions are not supported by Acronis either.

We typically recommend that users use the recovery CD to clone, and not do it from Windows. This avoids issues where the MBR and boot records changes required to boot into the cloning environment don't get in your way.

I cannot explain why it worked in the past and not now... Maybe your security software is different and blocks some changes, maybe the data that ATI is using on the disk to reboot in has been changed somehow, ...

Try with the recovery CD.

Ven, 01/18/2013 - 00:09
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I have seen my problem brought up on a lot of forums and no true answer given other than "Please try using the recovery disk". I was finally able to fix my problem. I'm posting this so that others receiving this error using DiskWizard may benefit.

When I tried to clone from Windows, my pc would reboot as it should, but then I'd get the "failed to read MBR sector" message and my pc would simply reboot back into normal operation.

When I tried to clone using the recovery disk, I would simply get a "Clone operation failed" message.

Being an idiot, I failed to notice the Log Files tab when I was in the DiscWizard software using the recovery method. When I finally noticed it and looked at the log it gave me my exact error - corrupted index on the disk I was trying to clone. I ran chkdsk on my hard drive to correct all errors and the clone operation then worked like a charm.

Anyone else having this problem should just check the Log Files tab in DiskWizard - I don't recall seeing it when I ran DiskWizard within Windows, so you may have to use the recovery option.

Lun, 01/28/2013 - 15:49
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Thanks for the update.

The log files are viewable in the Windows version of your software as well.

Any Acronis error that reports MBR problems is a sign of corruption of the MFT/file system/MBR, on an MBR style disk, and indicates the need to run disk checking utilities. Acronis is very picky about these type of errors.

Glad to hear you are up and running again.

As a side note, running a clone from the Rescue Media is often a better method, as it gets Windows out of the way of the operation. When cloning from within Windows, Acronis will change the boot loader on the source disk and reboot to start the recovery environment (Same as the Recue Media) from the source hard disk, before Windows boots. This can sometimes cause issues with the source drive if there is an issue with Acronis's ability to start the system up correctly. Running the clone from the Rescue Media leaves the source drive "un-touched".

Lun, 01/28/2013 - 16:14
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
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"This forum is not very much frequented by ACronis employees, and older versions are not supported by Acronis either. "

Pretty amusing, the LACK of support for "older versions" support from Acronis - not very reassuring for potential NEW customers hoping for EXACTLY that support, since NEW versions regularly appear, rendering THIER version old and now unsupported...

"We typically recommend that users use the recovery CD to clone, and not do it from Windows. This avoids issues where the MBR and boot records changes required to boot into the cloning environment don't get in your way.

I cannot explain why it worked in the past and not now... Maybe your security software is different and blocks some changes, maybe the data that ATI is using on the disk to reboot in has been changed somehow, ...

Try with the recovery CD."

UMMMmmmm - no reply to THIS user comment?

"When I tried to clone using the recovery disk, I would simply get a "Clone operation failed" message. "

SOOooo, the revered " use the recovery disk" unfortunately is NOT the "always cure-all" would-be helpers constantly fall back upon...

And then, when a USER comes up with a working solution on his own, we get this reply- as tho' the "helpful poster" knew it all along, but for some reason, failed to bring it up as a suggested solution:

"Thanks for the update.

The log files are viewable in the Windows version of your software as well.

Any Acronis error that reports MBR problems is a sign of corruption of the MFT/file system/MBR, on an MBR style disk, and indicates the need to run disk checking utilities. Acronis is very picky about these type of errors.

SOOOoo, why wasn't THAT fact addressed earlier? It would have been FAR more helpful and applicable, than the tired old "Use the recovery disc" we see so often...

Glad to hear you are up and running again.

As a side note, running a clone from the Rescue Media is often a better method, as it gets Windows out of the way of the operation. When cloning from within Windows, Acronis will change the boot loader on the source disk and reboot to start the recovery environment (Same as the Recue Media) from the source hard disk, before Windows boots. This can sometimes cause issues with the source drive if there is an issue with Acronis's ability to start the system up correctly. Running the clone from the Rescue Media leaves the source drive "un-touched"."

And ONCE again, that "fall-back" solution to "use the recovery disk" -- WHAT PART OF the earlier posted "When I tried to clone using the recovery disk, I would simply get a "Clone operation failed" message. " went over your head?

Looks like we users could use lots more original, and insightfull replies, than the canned, broken record stuff spooned out by "helpers" falling back on old wornout crutches that too frequently are NO help at all...

Gio, 10/10/2013 - 18:02