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cannot restore backup to 2Tb HDD

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Hey can anyone help me, (especially Acronis support) I am trying to restore a backup to my new 2Tb solid state hybrid platter drive and acronis 2010 says the drive is too small to restore to. Ok, i'm thinking its time to upgrade my acronis to 2014, and well to my surprise, 2014 has the same error. So I'm thinking, I will beat this by making 2x smaller partitions = NG. It has beaten me......Can anyone help me with this issue. Or will i have to get 2x smaller hdd's?

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What OS version are you trying to restore?

Thanks Bob,

It is only XP32bit. I have tried to restore thru usb to sata adapters from xp acronis 2010, and win764bit acronis 2014.

Same issue with both. Also the drive i am restoring to is a 2Tb which is not available from the store i got it. They now have a 3Tb for the same price below.

http://www.ccpu.com.au/show_prod.php?class_id=disk-hdd&prod_id=ST3000DM…

Stephen,

I believe your issue is the fact that you are dealing with the limitation of XP and the FAT32 file system.

The FAT32 file system is limited to only be able to recognize a maximum of just under 2TB in size. So what you are seeing is True Image consideration of your attempt to restore a FAT32 system onto a drive that exceeds volume size limitations for a FAT32 system therefore the 2TB is not recognized. The SSD portion of your Hybrid Drive is being recognized however but has insufficient space for the restore so, you get the error message. The real culprit here is the MBR as this size limittion only applies to bootable drives. If this 2TB drive was simply a storage drive and not bootable you would not have this problem.

The solution is probably to partition the new drive then restore to the first partition on that disk.

Having said all that I should ask if you formated this new drive prior to attempting the restore? Sorry if that seems silly you just never know about ones level of experience.

Stephen,
Look at link 3 below and inside that link, look at item 2 which is a disk restore.

Boot from the RecoveryCD and peform the "add new disk" option as per the guiide.

Then restore the disk using (still booted from the CD) the disk option restore as per guide.
Do checkmark the disk block as to what is being restored.
Do checkmark the "Recover disk signature? to be recovered. This option is on the same screen where the target disk is selected.

Let me know the results.