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ATI 2013 and 2014 - Windows 7 hangs on shutdown?

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Apologies if this is nothing new.

Now using ATI 2014, before that ATI 2013.

This problem pre-dates the change to ATI 2014 and has been going for a while.

I have Symantec Drive Encryption (formerly PGP) on my main drive. It does not interfere with Acronis TI as I make a backup before encryption and put the image back on including the boot record.

Since installing their latest version 10.3.1, the USB ports sometimes stop working and Windows 7 hangs on shutdown. I thought this was a PGP problem but it seems to happen if I use TI in any way. Furthermore, having uninstalled TI 2014, the problem SEEMS to have gone away.

Are there any current USB probs/Win 7 hanging on shutdown problems? Is ATI 2013 and 2014 compatible with having PGP installed?

0 Users found this helpful

Not sure if this will help but have a look at this link Article URL http://www.symantec.com/docs/TECH166098