Authentication Settings - Connection Failed
Hi,
I am starting to use True Image 2014 Premium for the first time but I'm running into an issue. I'm booting off the disc and backing up an image to a server over the network but it's not allowing me to like it does with the 2012 version I have been using previously.
When browing for the location to save the backup and entering in the IP address of the server, it prompts an "Edit authentication settings" window which I enter in my network credentials. This screen says "Connected successfully". However, when I click on the folder I want to save the backup to on that same server, it prompts again for credentials and this time I get "Connection failed. Please verify user name and password." even though I'm using the same credentials.
The 2012 version works fine in the same scenario and does not prompt a second time for credentials like 2014 is.
Any suggestions?
Thanks.
- Accedi per poter commentare
This is Windows 7 Pro backing up to Windows Sever 2003 R2.
Thanks.
- Accedi per poter commentare
Not for certain here but I am thinking this problem with 2014 has to do with sercurity or permissions, not necessarily in that order. You might try giving 2014 full Admin priviledges on your server to see if that helps. Could also be the hidden Admin account on either or both machines causing the issue.
- Accedi per poter commentare
Thanks for the reply. Is 2014 no longer compatible with Server 2003 somehow? I tested with the same credentials to an offsite 2008 server and had no issues. 2012 Acronis works with both.
- Accedi per poter commentare
No compatibility issue that I know of.
- Accedi per poter commentare