Online Backup: Die Benutzernamenreferenz ist abgelaufen

Thread needs solution

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

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Commenti: 1

Hallo,

ich nutze Acronis True Image Home 2012 für ein Laufwerk Backup und seit ein paar Monaten auch für ein Online Backup. Seit ein paar Tagen funktioniert das Online Backup nicht mehr. Im Fenster für die Konfiguration wird beim Zielverzeichnis der Fehler "Die Benutzernamenreferenz ist abgelaufen" angezeigt. Die Infos zum Zielverzeichnis sind nun auch komplett eingegraut.

Ich kann keine Konfigurationen am Online Backup vornehmen, es lässt sich nicht löschen und ein neues kann ich dann ja auch nicht anlegen.

Über Lösungsvorschläge wäre ich sehr dankbar - ich bin mit meinem Latein am Ende...

Vielen Dank schonmal!

Grüße, Nora

Sab, 01/25/2014 - 10:10

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Forum Hero

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Commenti: 7700

Hat man vom Benutzeraccount bei Acronis.de aus zugriff auf die Acronis Cloud?

https://www.acronis.de/my/index.html

Wenn nicht, ist eine Supportanfrage beim deutschen Acronis Support über "Live Chat" nötig, in der Woche tagsüber (in deutscher Sprache) bei Acronis.de im "Live Chat" um Hilfe zu bitten.

"Technische Probleme/ Fragen" - "Ich nutze ein Online Backup Service" - mit Emailadresse und Kennwort anmelden - Das "Acronis Stand alone Backup Client" aus der Liste wählen. Jetzt sollte "Live Chat" verfügbar sein.

http://www.acronis.de/support/contact-us.html

Sab, 01/25/2014 - 10:50

Accedi per poter commentare

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Beginner

Messaggi: 1

Commenti: 1

Der Zugriff auf die Acronis Cloud war jederzeit ohne Probleme möglich.

Inzwischen habe ich die Login Daten fürs Online Backup bei Acronis True Image Home nochmals neu eingegeben. Nach dem Neustart der Software scheint das Online Backup wieder zu laufen ...

Vielen Dank für die schnelle Antwort!!

Sab, 01/25/2014 - 11:02

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