Saving Backup Scheme's Does Not Seem to Work
The saving of customized backup scheme's does not seem to work. I have attempted to create a custom backup scheme and name it, for example, Files Backup Scheme. I customize the scheme to the settings I want, click on "Save As", enter the name, and click on "Save". It appears to work but when I go later to use the scheme I have created it does not appear in the pull down. Is this not currently working or am I doing something wrong?
So how do we get Acronis to acknowledge that it isn't working and get it fixed? I have found numerous items that don't seem to be working like it's supposed to. It is getting pretty frustrating.
I believe Acronis are aware.
Hello wags1, Colin,
actually the issue is not known yet.
I've checked on my test machine and everything works just fine.
wags1, could you please specify your operating system and your steps? If possible, please create some screenshots to illustrate the issue.
Thank you in advance!
OS is Windows 7 Ultimate 64-bit
I'll document steps along with some screen shots when I have some time. Thanks!
Using the procedures as described in orignal post, the save custom scheme when saved for a files only backup or a disk option backup does appear to work for me.
Note the attached, I did the save as to assign a name and when scheme settings complete, I clicked the Save name option.
Closed the program several times and reopened. This capture was taken from a new unsaved task in the prep stage.
2014-5560 Windows XP Pro
Create your files backup. Select your saved scheme (let's say you saved it as "test scheme") as the scheme for the files backup and save the backup. Now close the program, reopen, and select the files backup you just saved. The scheme will be listed as "custom scheme" not "test scheme". That is the problem.
Hello wags1,
thank you for your description.
I've forwarded the info to our development team. They will check whether it is a designed behavior and fix it, if it is not.
However, the schemes themselves are saved correctly.
Best regards
Thanks for the follow-up. Note that this behavior is problematic when you have multiple saved schemes with different names.
Also, in thinking about the original problem that I encountered, at this point I can't recreate the exact same environment in which I experienced the problem. When I had first installed ATI 2014 I had no backups yet created. With a fresh install and no backups yet created and saved here were the steps:
1. On the backup and recovery tab I clicked on "Disk and partition backup"
2. Clicked on "Disk backup options"
3. Clicked on the "backup scheme" tab
4. Set the scheme parameters for what I wanted
5. Clicked on "save as" and gave it a name
6. Clicked on "save", then canceled out
7. I then clicked on "Disk and partition backup" to create a new disk backup and noticed that the scheme I had created was not on the drop down list.
Unfortunately I can no longer test that exact scenario. I'm thinking that it does work once you have created and saved at least one backup.
One of the problems is that after assigning and saving a custom name, when you later return to that task for a review or edit, nowhere can you find the actual name assigned to that scheme. The the task label for scheme and the scheme name reads "custom" but should read " custom name # 1, etc" or something to identify the actual name that was assigned to that specific custom backup scheme, or at the very least, the custom name should be highlighted and pre-selected when in edit mode of that backup scheme..
One of the problems is that after assigning and saving a custom name, when you later return to that task for a review or edit, nowhere can you find the actual name assigned to that scheme. The the task label for scheme and the scheme name reads "custom" but should read " custom name # 1, etc" or something to identify the actual name that was assigned to that specific custom backup scheme.
Yes, that is the problem that I am seeing. It is particularly problematic when you have multiple saved schemes with different names. No matter which one you have saved with a particular backup it just shows as "custom" so you are never really sure if it is using the right one. Really needs to be fixed.
It didn't work in Acronis 2013 either. The issue was supposedly known by the developers. Are they asleep? I bought 2014 because I figured it would be fixed. But it is not.
And now?
Has anyone followed up this issue?
I just have updated to TrueImage2014 Premium can´t keep my own named custome scheme for a backup task.
It always switches back to "custome scheme" instead of e.g. "MyUserData" how I named it.
No follow-up. None. Zip, zero, nada. Each week when I do a full backup I have to select the drive to which the backup will be made. I have to remind the program not to schedule the backup. I have to give it a name (not the one suggested by the program which is Local disk (C). And last but not least I have to manually delete the oldest backup even though the settings say to Store no more than 2 recent versions.
It is somewhat laughable. I say this with tongue-in-cheek because I hope, God forbid, that should I have to do a restore that it will work.
Each week when I do a full backup I have to select the drive to which the backup will be made. I have to remind the program not to schedule the backup. I have to give it a name (not the one suggested by the program which is Local disk (C). And last but not least I have to manually delete the oldest backup even though the settings say to Store no more than 2 recent versions.
George,
Perhaps you might want to start a new topic and post this issue so you can get assistance without using anothers subject.
Hello Everyone,
Christoph, the program behavior complies with the current design. All the settings in the custom scheme a saved correctly but in the backup list the scheme is shown as simply "Custom" instead of the name given during scheme creation.
At the moment there is no available information on how it will be implemented in the future. But I forwarded the feedback from this thread to the product team and it will be certainly considered by development of next versions.
Thank you.
No follow-up. None. Zip, zero, nada. Each week when I do a full backup I have to select the drive to which the backup will be made. I have to remind the program not to schedule the backup. I have to give it a name (not the one suggested by the program which is Local disk (C). And last but not least I have to manually delete the oldest backup even though the settings say to Store no more than 2 recent versions.It is somewhat laughable. I say this with tongue-in-cheek because I hope, God forbid, that should I have to do a restore that it will work.
You shouldn't have to select the drive, because you just need to run the same task again. Everytime you run the task, it creates a new backup file. If the task is created as a full backup, each backup is a full. If it is created as an incremental backup task, the first backup is a full backup, the following backup files are incremental.
Are you saying that when you click on "backup now", ATI has forgotten the backup settings of the corresponding task?
Yes, I am saying exactly that. When I click on Disk and Partition backup a window opens titled Disk Backup. It shows the wrong target external hard drive, has a backup name of Local disk (C), and a schedule of Weekly, on Thursday (today). I have to select the E drive, change the schedule to do not schedule, and the Backup Name to Full. If I clicked on Back up now before doing this stuff then it would backup to the F: drive with a backup name of Local Disk (C).
George,
Please post a screen capture of your main screen which lists all your backup tasks.
Once we see this, we should be able to help you.
What you are describing is not the normal procedures.
How to create a Non-scheduled backup task on first try.
There is no need to post a screen shot. Each week I have been going into Disk and Partition backup and doing everything from there. Having seen your excellent explanation above I have been doing it all wrong. I ran a backup as you describe above and it worked perfectly. I guess I have been kind of dumb and really appreciate your taking the time to show me what to do.
Really glad the illustrations helped. Seeing is always better then reading.
The fact that the illustration helped makes my response time worthwhile.