Edit Online settings Crash

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 1
Commenti: 0

When I launch "Edit backup settings" or "Edit Online Backup settings" on the toolbar the program crashes with "Windows Acronis True mage Home has sopped working" only Close Program is available. OS is Windows7 64.

Dom, 02/05/2012 - 15:16
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Messaggi: 24
Commenti: 3268

Hello Christopher K,

Welcome to our Forum, we're glad to greet you here.

In order to identify the cause of the problem, we need to see the dump file. Could you please send it to me? The instructions on how to obtain it are here. Acronis Info from the problem machine will also be really useful.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Gio, 02/09/2012 - 19:49
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 1
Commenti: 7

I have the same issue. The program crashes when I attempt to edit the settings to add an additional folder to the Online backup job list.

I have a dump file. Where do I send it?

Mar, 06/10/2014 - 02:26