Can't access backup after hard drive failure

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I have a system with True Image 2009 which has been backing up to an external hard drive which is formatted w/NTFS. Each day it makes a new full backup. The backup is stored in a single file which is 127GB.

The hard drive has crashed hard and the data cannot be recovered, so I need to get the data off of this backup. I have tried booting from the recovery CD and have also tried accessing this file on two other systems. No matter which system I try it on it always says "This is not the last vaolume of the backup archive." I've tried Restore and I've tried to mount it.

I am out of ideas as to how I can restore the backup.

Is there some utility I can run on the file that will fix it so that I can restore it?

Thanks for any help.

Drew

Sab, 01/23/2010 - 15:10
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Hello Drew,

I understand the question and will do everything possible from my side to give you a clear explanation.

First of all I would recommend you to check the backup archive for errors by means of the program’s validation tool. You see it looks like the backup archive is corrupted.

If you have a corrupt backup and need to restore data from it, the general strategy would be to:

  1. Copy the corrupt backup archive to the internal hard disk drive (if the backup is on an external resource/media);
  2. Mount or explore the backup archive and try to restore files or folders from it.

Let me know if you need further assistance.

Thank you.

Dom, 02/07/2010 - 06:40
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