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Program is not working

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Hi, I start the program and click disk and partition backup and nothing happens. A box quickly flashed and that's it. Nothing comes on the screen to make a backup. The same thing happens for file backups and other backups. The only thing that works is create bootable media.

Any help is appreciated.

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Did you have anti virus disabled during installation? If not this could be the reason. Could also be a corrupt install of the application. If the former is true uninstall, disable anti virus, and reinstall. if the later you might try to repair the installation by re-running the install file and choosing Repair Install from the resulting list.

Hi Enchantech. thanks for your help. I un-installed and re-installed the program and it worked. It's pretty interesting that the virus software would need to be disabled for the program to install properly. However I did not disable my virus software when I installed it. So far it's working. Can't imagine why it failed to work but there are so many variables. Thanks again.

Because ATI works at the disk level on the disk subsystem many anti-virus apps flag such activity as a virus and block the install routine which of course results in a failed installation. At any rate glad you got it working.