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TIH 2010 will not load after close.

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I installed TIH 2010 on XP pro, 2 machines, and both give the same results. Once I run TIH and close it, odd that only the x in the upper right hand corner is the only option to close, and reopen it only to have it do NOTHING!! I look at task manager and I see multiple instances of TIH running. I end task each process and try again and it works. I close again and restart the program and the same thing occurs. I go into task manager and end each process AGAIN. This is the only way to run the program after it's initial use. Both pc's do the same thing. What's up with that? How do I fix it. I am running the latest version of 2010.

How can this be fixed??

PLEASE FORWARD TO YOUR TECHNICAL TEAM SEEING THIS IS THE ONLY SUPPORT AVAILABLE. THIS REALLY ****.

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Hello Ocampas,

Please accept our apologies for the inconvenience and for the delay with the response.

Our developers are already aware of the issue and now it is under the investigation. We'll surely fix the issue and will include the fix in the next official build of Acronis True Image Home 2010. Unfortunately, I can't tell you the time frame when the update will be released.

Please let me know if you have any further questions.

Thank you.