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Microsoft Surface Pro 3

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Bought Microsoft Surface Pro 3 512 GB and I7 processor. Download and install True Image 2015 on that machine and then reboot, all went fine. Till I make first complete backup drive and then that True Image 2015 stall or see that external USB drive do not connect to True Image 2015 as when I start backing up. Look like True Image 2015 stall and dead. I have bitlocker is on. Any Idea of make back up working again?

PS: Using latest Windows 8.1, 512 GB, I7 Processor.

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Try disabling Bitlocker, True Image cannot restore a bitlocked drive. Having said that, I don't think that should make your USB drive 'disappear'.

Before you open up True Image can Windows 'see' your USB drive?

Thanks, disabling Bitlocker before installing True Image 2015 and it work charm. Now I has entire PC backup.