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Windows Server 2003 backup fails

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Hi,

Windows Server 2003R2 backup fails with the 11.5.39029.
If I add the server to the backup plan, it will not see the disks.
I've tried to install the agent standalone, and distributed by the managementserver.
The Acronis agent user is member of the Administrators, and Backup operators.
The services will start normally.
Only if I want to restart the managed machine service, it gets stuck.

I get no error after the backup, but the image of the server will not appear into the vault.
Is there a solution for this issue ?
Windows Server 2008R2 works fine.

0 Users found this helpful

Hi RG,

thank you for your posting!

First of all please follow this article and make sure that users of Acronis services have necessary rights. After that connect to the managed machine, check if all disks are shown in backup wizard and create a test backup.

Please let me know the results.

Thank you.