Notification email "Task completed successfully." when it actually failed

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I'm evaluating True Image 2015 (downloaded the evaluation today), and going thru multiple "What If......?" scenarios.
I ran a couple of successful "Entire PC" backups to a network share.
For the next backup, I disabled the remote device to simulate a "device not attached" event.
I received a notification email with the subject line of "Entire PC (WIN8-ENT) Task completed successfully."
But look at the rest of the log file.

1 Information 4/2/2015 2:48:02 PM Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2 4/2/2015 2:48:02 PM The subkey cannot be found.
3 4/2/2015 2:48:02 PM The subkey cannot be found.
4 4/2/2015 2:48:02 PM The subkey cannot be found.
5 4/2/2015 2:48:02 PM The subkey cannot be found.
6 Information 4/2/2015 2:48:02 PM Operation Entire PC (WIN8-ENT) started by schedule.
7 Information 4/2/2015 2:48:02 PM Operation description: Stage Description.
8 4/2/2015 2:48:02 PM Retreiving Fdisk ver1 disk set to Fdisk ver2c disk set...
9 4/2/2015 2:48:02 PM Fdisk2: Use Disk 1 host= 0 bus = 0 target = 0
10 4/2/2015 2:48:02 PM Fdisk2: Use Disk 2 host= 0 bus = 0 target = 0
11 4/2/2015 2:48:02 PM Refreshing Drivers...
12 4/2/2015 2:48:02 PM Enter to process disks in Mbr Driver (id = 9)
13 4/2/2015 2:48:02 PM Exit from process disks in Mbr Driver (id = 9)
14 4/2/2015 2:48:02 PM Enter to process disks in Gpt Driver (id = 10)
15 4/2/2015 2:48:02 PM Exit from process disks in Gpt Driver (id = 10)
16 4/2/2015 2:48:02 PM LDM: New ProcessDisks(rawLayer, headLayer)
17 4/2/2015 2:48:02 PM ProcessDisks: One more disk to check
18 4/2/2015 2:48:02 PM ProcessDisks: One more disk to check
19 4/2/2015 2:48:02 PM Mark All groups as Root Like Dgs
20 4/2/2015 2:48:02 PM ------ Volumes Objects ------
21 4/2/2015 2:48:02 PM LDM initialization complete
22 4/2/2015 2:48:02 PM Analyzing partition '0-0'...
23 4/2/2015 2:48:02 PM AcronisLRPCConnect::BEGIN id=4,544
24 4/2/2015 2:48:02 PM Analyzing partition '1-1'...
25 4/2/2015 2:48:02 PM Analyzing partition 'C:'...
26 4/2/2015 2:48:02 PM Analyzing partition '0-0'...
27 4/2/2015 2:48:03 PM Analyzing partition 'E:'...
28 Information 4/2/2015 2:48:03 PM Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
29 4/2/2015 2:48:03 PM Error while opening configuration file .
30 4/2/2015 2:48:03 PM Error occurred while creating the file.
31 Information 4/2/2015 2:48:03 PM Operation: backup
32 Information 4/2/2015 2:48:03 PM Priority changed to Low.
33 Warning 4/2/2015 2:48:03 PM The initial full backup version is not accessible at the moment.
34 Warning 4/2/2015 2:48:03 PM The drive is not ready.
35 Warning 4/2/2015 2:48:03 PM The device is not ready
36 True Image 4/2/2015 2:48:22 PM The drive is not ready.
37 True Image 4/2/2015 2:48:22 PM The device is not ready
38 Information 4/2/2015 2:48:23 PM Create Backup Archive From: Disk 1, Disk 2 To file: "\\OFFICE\CommercialBackup\Win8-ENT\Entire PC (WIN8-ENT).tib" Compression: Normal Exclude: Files matching mask Match criterion: $Recycle.Bin, swapfile.sys, System Volume Information, *.tib, *.tib.metadata, *.~, *.tmp, C:\Users\Bud\AppData\Local\Temp, C:\Users\Bud\AppData\Local\Microsoft\Windows\Temporary Internet Files, C:\Users\Bud\AppData\Local\Google\Chrome\User Data, C:\Users\Bud\AppData\Local\Opera Software, C:\Users\Bud\AppData\Roaming\Opera\Opera, C:\Users\Bud\AppData\Local\Mozilla\Firefox\Profiles
39 Information 4/2/2015 2:48:23 PM Pending operation 160 started: 'Creating partition image'.
40 4/2/2015 2:48:31 PM Locking partition 1-1...
41 Information 4/2/2015 2:48:31 PM Writing full version to file: Entire PC (WIN8-ENT)_full_b1_s1_v1.tib
42 True Image 4/2/2015 2:48:31 PM The drive is not ready.
43 True Image 4/2/2015 2:48:31 PM The drive is not ready.
44 True Image 4/2/2015 2:48:31 PM The device is not ready
45 Information 4/2/2015 2:49:01 PM Reattempting the operation. Error: The drive is not ready..
46 Information 4/2/2015 2:49:01 PM The drive is not ready.
47 Information 4/2/2015 2:49:01 PM The drive is not ready.
48 Information 4/2/2015 2:49:01 PM The device is not ready
49 Information 4/2/2015 2:49:01 PM Writing full version to file: Entire PC (WIN8-ENT)_full_b1_s1_v1.tib
50 True Image 4/2/2015 2:49:01 PM The drive is not ready.
51 True Image 4/2/2015 2:49:01 PM The drive is not ready.
52 True Image 4/2/2015 2:49:01 PM The device is not ready
53 Information 4/2/2015 2:49:31 PM Reattempting the operation. Error: The drive is not ready..
54 Information 4/2/2015 2:49:31 PM The drive is not ready.
55 Information 4/2/2015 2:49:31 PM The drive is not ready.
56 Information 4/2/2015 2:49:31 PM The device is not ready
57 Information 4/2/2015 2:49:31 PM Writing full version to file: Entire PC (WIN8-ENT)_full_b1_s1_v1.tib
58 True Image 4/2/2015 2:49:31 PM The drive is not ready.
59 True Image 4/2/2015 2:49:31 PM The drive is not ready.
60 True Image 4/2/2015 2:49:31 PM The device is not ready
61 Information 4/2/2015 2:50:01 PM Reattempting the operation. Error: The drive is not ready..
62 Information 4/2/2015 2:50:01 PM The drive is not ready.
63 Information 4/2/2015 2:50:01 PM The drive is not ready.
64 Information 4/2/2015 2:50:01 PM The device is not ready
65 Information 4/2/2015 2:50:01 PM Writing full version to file: Entire PC (WIN8-ENT)_full_b1_s1_v1.tib
66 True Image 4/2/2015 2:50:01 PM The drive is not ready.
67 True Image 4/2/2015 2:50:01 PM The drive is not ready.
68 True Image 4/2/2015 2:50:01 PM The device is not ready
69 Information 4/2/2015 2:50:31 PM Reattempting the operation. Error: The drive is not ready..
70 Information 4/2/2015 2:50:31 PM The drive is not ready.
71 Information 4/2/2015 2:50:31 PM The drive is not ready.
72 Information 4/2/2015 2:50:31 PM The device is not ready
73 Information 4/2/2015 2:50:31 PM Writing full version to file: Entire PC (WIN8-ENT)_full_b1_s1_v1.tib
74 True Image 4/2/2015 2:50:31 PM The drive is not ready.
75 True Image 4/2/2015 2:50:31 PM The drive is not ready.
76 True Image 4/2/2015 2:50:31 PM The device is not ready
77 Information 4/2/2015 2:51:01 PM Reattempting the operation. Error: The drive is not ready..
78 Information 4/2/2015 2:51:01 PM The drive is not ready.
79 Information 4/2/2015 2:51:01 PM The drive is not ready.
80 Information 4/2/2015 2:51:01 PM The device is not ready
81 Information 4/2/2015 2:51:01 PM Writing full version to file: Entire PC (WIN8-ENT)_full_b1_s1_v1.tib
82 True Image 4/2/2015 2:51:01 PM The drive is not ready.
83 True Image 4/2/2015 2:51:01 PM The drive is not ready.
84 True Image 4/2/2015 2:51:01 PM The device is not ready
85 True Image 4/2/2015 2:51:01 PM Cannot perform this operation in quiet mode. (0x103F1)
Tag = 0x1D8EAB676A3F6B9F
The drive is not ready. (0x4000B)
Tag = 0x1D8EAB676A3F6BA0
86 Information 4/2/2015 2:51:01 PM The following backups have been successfully created:
87 4/2/2015 2:51:02 PM ServerLRPC::_CloseConnection id=4,544
88 4/2/2015 2:51:02 PM ServerLRPC::_CloseConnection id=4,544
89 Information 4/2/2015 2:51:02 PM Operation has succeeded.

Gio, 04/02/2015 - 20:47
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Messaggi: 60
Commenti: 9442
mvp

I believe this is why the log files should be available in the GUI of the application so that users can see without fuss which tasks succeeded and which did not. Have no idea why the log shows that the task completed.

Sab, 04/04/2015 - 00:22
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