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Installation "This program has compatibility issues" error windows 8.1

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Hi there!

I’m trying to install Acronis True Image Home 2012 Family Pack on my laptop, which is using Windows 8.1 operating system. Every time I try, I get this error message, “This program has compatibility issues”. What should I do?

Thanks in advance!
Lalo

0 Users found this helpful

Do not install 2012 for 8.1.

Only version 2014 and 2015 support 8.1

Run the TrueImage cleanup utility to remove the incomplete installation of 2012.
See utiliy link item 4 in my signature below. Read the instructions provided with the cleanup utility.

GroverH,

Thank you very much for your prompt reply. I will upgrade and proceed as you suggest.

Lalo