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Try&Decide freezes my computer

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Whenever I try using the Try&Decide, it ends up freezing my computer sometimes to a point where I can't even turn it off. I have to push down on the Power button on my computer. Then it asks me if I want to continue or discard. If I click continue, it just reboots the computer again. The only option is to discard and then it boots into Windows. Any reason why this is happening?

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Hi Ned Thompson,

There are a lot of issues, that might cause your computer to freeze while using Try&Decide, e.g. insufficient resources (T&D is a higlhy resource-consuming feature), hardware incompatibility, etc.

Every such incident should be investigated by our Support Team.

General guidelines to troubleshoot or localize the issue would be:

1. Use the latest build of the program.

2. Try to select another disk for protection and another disk as a storage for changes, see if that changes anything

3. Turn off antivirus software (if installed)