Salta al contenuto principale

Where can i download acronis true image 2014 ? (not available on personal account)

Thread needs solution

Hello,

when i connect on personnal account, i can find my product and key licence but the download is not working

if you could give me the link to download it, it will be great

thank you 

 

Allegato Dimensione
acronis.png 48.16 KB
0 Users found this helpful

Florence, welcome to these user forums.

We cannot help with issues related to product licensing or software downloads from your Acronis account, you will need to contact Acronis Support to have this resolved where they can validate your license key.

I am assuming that you have registered the ATIH 2014 license key to your Acronis Account, if not, then please try to do that first, as this is needed before you will see any downloads for the registered product.

See article: 18623: How to get Technical Support: Tips, Tricks and Useful Information

1.    Customer Service
Related to
- Administrative license/serial number issues (lost, fails to get registered, etc.)
- Web navigation
- Download
- Promotional offer issues

- free of charge 
- unlimited
- 24x7
- provided via e-mail and chat. 
Response time:  
-  3 business days via e-mail
 - immediate via chat

Try logging into your account from the old Acronis products page. https://www.acronis.com/en-us/my/products/index.html

You may have better luck.