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Acronis True Image Home 2011 - Multiple TB backup Hanging Up

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We are having the issue where the system is hanging up on a multiple TB backup. We have tried to backup both to the cloud and to a multiple TB external drive but it continues to fail - around 11% - 14%. The computer is running Windows Server 2008. Has anyone else experience this issue?

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David, welcome to these user forums.

According to KB 13645: Acronis True Image Home 2011: Supported Operating Systems  this product is not supported for use with Windows Server 2008 (unless you are performing the backup using the standalone Acronis bootable Rescue Media which works outside of any Windows OS).

Given the symptom you describe that the backup fails around 11-14% I would recommend running CHKDSK /R on all the disk drives involved in the backup activity.

The Acronis Log files should hold more information on what the cause of the failure may be?