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Win 7 Taskbar

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Have just purchased and installed Acronis True Image and seem to have set it up OK and have got a couple of backups.  The one thing I can't get is an icon on the task bar.  All my other programmes are on there OK.

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Bill, welcome to these User Forums.

Which icon on your task bar are you looking for here?

You should be seeing the Acronis Active Protection icon shown on the task bar providing of course that this service / process is enabled.  You should launch the Windows Task manager, then open the Services page and check to see that the AAP service is shown as Running, then check the status in the main ATI 2018 GUI by opening the AAP page to check status there.

Any other Acronis icon will only show in the task bar when there is an active backup task running.

In risposta a di truwrikodrorow…

Thanks Steve, I've checked in Windows Task Manager - Services and it shows that the AAP service is running.  This is confirmed in the AAP page of Acronis.

Lots of other icons in the task bar from other programmes running.

Bill, have you checked again after doing a restart of Windows (not a shutdown > start as this can just put Windows into a hybrid sleep state if Windows Fast Start is enabled)?

Yes, tried that, still nothing.

Bill, the next suggestion would be to try doing a Repair install in case something is awry from the last update or install?

To do a Repair install, simply download the latest full ATI installer from your Acronis account then install this (as Administrator) over the top of what is already installed.