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No email notification for Entire Machine Backup

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I have 2 backup jobs in my AB.  One is Entire Machine and the other is SQL Server.  However, I can only receive the email from the SQL Server Backup and never from Entire Machine.  I also try to recreate the backup but still the same.

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Hello Andrew,

is there any difference between notification settings in both plans? Have you configured the global email notification settings? Have you tried using some public SMTP provider just for test? See 59775: Acronis Backup 12.5 and 12: how to set up Gmail as Email server

Please also make sure you have the latest build 10330 installed on all machines, see https://kb.acronis.com/content/61450

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Messaggi: 250
Commenti: 7092

Thank you for your feedback\update! Glad that you've found the cause