Salta al contenuto principale

Acronis True Image Home 2011 hangs

Thread needs solution

I just downloaded the trial version having upgraded to a new PC and windows 7 ultimate 64 bit.

Acronis True Image Home 2011 hangs on clicking either "Back up my critical data" & "Disk and partition backup"

Not sure where to go from here. I liked Acronis v9 and rather hoped to stay with Acronis.

0 Users found this helpful

Stephen,

Could you edit your thread and transfer it to the Home forum as there you are going to be seen by TIH users and have a better chance of getting a response.

1. Try a repair install of TI.

1a. What version were you using previously, and did you uninstall it beofre installing the trial?

2. Where are you trying to image to? Internal, external, eSata, NAS etc.

3. Have you tried making a manual image?

4. What motherboard and chipset is your PC using or what brand and model?

5. Very important at some stage make a recovery CD and ensure it will boot your PC and see all your drives.

I have the same problem , true image 2009 works fine for me , and i have desided to do a upgrede to true image 2011

Now when I open TI 2011 and if i choose "disk and partition backup" aplication hangs.

I have windows 7 ultimate 64bit.

I have try to reinstall TI 2011 it but this didn't help ( previusly i have install TI 2011 without uninstalling TI 2009)

I am using motherboard "asus p5q premium ", and raid 0

Please help a don;t know what to do
greeting
Adam

Adam,
After you let it hang for a minute or two, does the become more responsive. What is occurring is that the program is searching your data base for any prior backups. I have 5 hard drives and I encountered the program initially but after it found everything, my speed returned.

GroverH

you have right , my problem solve by itself.

I have did:

1. Unistall TI 2011 and reinstall it again
2. choose "Disk and partition backup" and i have wait about 8 h
3. I have kill process of TI2011 and start it again
4. I get the messages that not backup files were found
2. I have choose option "File Backup" and new window have open afer few second :-)

I have raid 1 and 6 HDD

As for me it is some kind of bug , but it work finde

thx