Difficulty restoring an image
Selecting the top bos tic mark, just selects the top. I never get anything to populate that window....to allow me to "select a OS to repair"
Thanks
Woods,
So what that means is that the repair tool cannot find your NVMe drive with Win install to attempt repair. Note the instruction above the box say to click the Load Drivers button and then install drivers for your hard drives. This means that you would need to have the drivers necessary for Windows to detect your NVMe drive and work with it.
Can you tell me what driver version is installed on your system? You will need to look in Windows Device Manager to find this information. In Device Manager look for Storage Controllers, expand that entry and double click on the Intel entry there then, click on the driver tab to reveal the driver version number. Post the result here.
I will switch the drives back and check. I have been at this step before and was unable to get the "Load Drivers" to see any external devices or USB's to load said drivers.
Here is the info requested
Woods,
I am providing a link to the latest Intel series 15.2 family driver in case you need it. It is best when supplying drivers in this manner to have them on a USB thumb drive to point the repair tool to. This driver version is 15.2.10.1060. The link will take you to a download page where you can download the driver. This file will be an rar file and must be unpacked (Extracted) using a tool such as 7-zip which I recommend. and can be downloaded HERE
Wow, lots going on here. Honestly, a bit lost reading through the entire thing.
0) Ensure you've installed the Samsung NVME driver in the working Win 7 OS to prep it for the migration. I have a Hynix emmc drive which is not really an NVME SSD - looks to be different than what came with yours, but let's assume they're different enough that you need the Samsung driver in the OS so it's there already after you do the migration and available for the first boot of Windows on the new hardware. Official Driver is available from:
https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
Once driver is installed, reboot for good measure and make sure OS is working OK.
1) Go back to Mustang's post and create good Win10 winpe rescue media using the most current version of Acronis 2019 and ADK 1803 or 1809. FYI... you can get the Dell Win10 PE driver pack to add into your build, or you can even get the full precision driver pack from Dell using this link - guranteed to have all the drivers you're going to need in any WinPE for a Dell system
https://www.dell.com/support/article/us/en/04/sln312414/dell-command-de…
Once that's built, test it and make sure it sees all current drives, to include externally attached USB ones. I would not do anything fancy... Use one external USB drive for the backup .TIB and a second 32Gb (or smaller) thumb drive your rescue media. K.I.S.S. (keep it simple - don't use your new SSD or anything else to partition for this).
2). When you boot the rescue media on a Dell, use the F12 one time boot menu. Make sure to specifically boot the rescue media in UEFI mode. The Dell one time boot menu specifically separates legacy and UEFI boot options so pick the UEFI mode for your newly built USB drive for the restore. I always use F12 for booting rescue media (of any kind). How you boot the media makes a big difference with Acronis and Windows installers.
3). Forget your existing "cloned" image. Go back and take a new, full "disk" backup of your OS drive from the Acronis 2019 console while the Windows OS is booted. This may be key since your machine has some type of encryption on it.
4) Once you have the backup, do a full shutdown (shutdown /s from command prompt). This will ensure there is no hibernation or sleep or hybrid shutdown or anything that could potentially "lock" the drive in a partially used state. Remove the original drive. Add the new drive. Boot your Acronis rescue media using F12. Initialize the new drive (add new disk option) with the Acronis rescue media.
5) Do a full "disk" restore of the .TIB backup image to the new drive.
Now, is the BSOD still there or anything new? We can go from there after that if there are issues. The Dell's have lots of bios configurations... things like TPM, secure boot, etc. that could be causing issues in the bios as the hard drive is not the same one the OS was installed on.
One potential "qwerk" is the "locked drive" I mentioned earlier. I had this issue using 2016 going from a SATA SSD to a 950 Pro PCIE NVME drive. To fix it, I had to let Windows fail to boot 3 times in a row and then was offered the option to enter "safe mode". Safe mode booted right up and it "unlocked" the drive. From there, the system booted just fine. Granted, I wasn't using any encryption, secure boot, TPM, etc. in the bios or in Windows either.
Enchantech wrote:Woods,
I am providing a link to the latest Intel series 15.2 family driver in case you need it. It is best when supplying drivers in this manner to have them on a USB thumb drive to point the repair tool to. This driver version is 15.2.10.1060. The link will take you to a download page where you can download the driver. This file will be an rar file and must be unpacked (Extracted) using a tool such as 7-zip which I recommend. and can be downloaded HERE
Was able to download and extract those drivers to a USB drive. HOWEVER, when I click load drivers, I can't see the USB. Could it be USB 3.0 related? This laptop only has USB 3.0 ports
Bobbo_#
Thanks for your help.
The Samsung drivers won't install because it does not detect an "authentic Samsung drive". I "should" be able to use the Intel driver to at least get into Windows before loading the Samsung suite of NVMe/SSD software. I will run through the other steps you have provided.
Woods
Bobbo_3
As I am walking through Mustangs steps carefully, I got to a spot where there is a question.
When selecting the "Advanced" option, I am presented with a "Select architecture and toolkit" option. (See Image)
Since you had me download and install the Win10 ADK, I selected the middle option "Win8, Win8.1, Win10"
Woods
Woods,
I think that Bobbo posted his reply here to the wrong thread. It does not apply to your situation. I am going to copy and paste here where we left off in using Windows Recovery to attempt to fix your issue. I believe it is worth trying to provide the drivers needed to the Recovery Environment that you were using so that it can detect your Windows install and attempt to fix your boot files.
Woods,
I am providing a link to the latest Intel series 15.2 family driver in case you need it. It is best when supplying drivers in this manner to have them on a USB thumb drive to point the repair tool to. This driver version is 15.2.10.1060. The link will take you to a download page where you can download the driver. This file will be an rar file and must be unpacked (Extracted) using a tool such as 7-zip which I recommend. and can be downloaded HERE
Follow the above instructions to provide the drivers for the Recovery tool. If you have questions post back with them and will try to help.
Enchantech,
I was able to download and extract those drivers, but when I get into the recovery mode. I don't see my thumb drive to load those drivers from.
Woods,
Earlier in this thread you posted this Screenshot
You got here by running the Win 7 Installation disc. note there is no Windows install shown in the box in the screenshot. If there was or if the repair tool were able to detect where the Windows install was then the repair tool would run and attempt to correct the error you have.
Note that at this screen in the repair tool you would need to tick the upper option in the box (Use recovery tools .....). After you tick that selection your comments were, again earlier here, that no Windows installation was shown.
Note that below the empty box in the screenshot you will see a button (Load Drivers). You will need to click on that button and it will allow you to browse to the location holding your extracted driver files. It is best if you have those files copied to a flash drive to point the tool to.
Once you do that the repair tool will load the driver files, and your Windows install will appear in the box. You can then click select it and run the repair tool by clicking on the Next button you see at the botom of the screenshot.
Enchantech,
I think i posted the wrong screenshot in that last post... Here is the correct one showing no options for the USB drive attached.
Woods
Woods,
So now when run the Windows Install disc and choose the Repair option you do not get the screenshot that I posted?
You should as that would be what is expected. The screenshot that you last posted 161249 would be a result of the repair tool running on the disk where the Windows installation is which would mean that the Windows installation disc does detect and can work on your Windows 7 installation.
I don't think Windows will find the OS if it can't detect the NVME drive - which is likely where the "bad driver" issue is occurring.
Have you also tried booting with F8 (safe mode)?
Bobbo_3C0X1 wrote:I don't think Windows will find the OS if it can't detect the NVME drive - which is likely where the "bad driver" issue is occurring.
Have you also tried booting with F8 (safe mode)?
Yep, Same BSoD..... BAD-SYSTEM-CONFIG_ERROR
So pretty much where we are right now is: The Windows 7 install disk can't run the repair because it can't find the NVMe drivers. I cannot load the drivers from a USB, because the laptop does not see the USB drive either.
Enchantech,
With the laptop off, Win7 CD in the CD Drive, and the USB with the drivers attached. I boot the machine, I press F12 to enter into the "One Time Boot Menu" I get the following screen shot. (51730)
I have the option to Legacy Boot OR UEFI Boot to the Win7 DVD.
IF I SELECT LEGACY: The machine boot to the recover screen and I get no USB to grab drivers, and I see no Windows 7 install.
IF I SELECT UEFI: I get the second screen shot. (51747) Selecting the top option reboots and put me back at the first screenshot (Choosing what boot options I want)
Thanks
Woods
