Salta al contenuto principale

ATI Home 2011 not working on basic features just like the previous version.

Thread needs solution

Does Acronis even have a quality assurance department? I am really pissed because this software hasn't worked and I have been back and fourth for months and months. This is the worst performing piece of software I have ever used in my entire life. I could never get the online backup to work in the previous version, but the 2011 online backup version works. And regarding ATI 2011, the version chain scheme does not work properly. I have already had 6 versions of differential backups created. Once again this is not functioning properly, it is supposed to create a new full backup after 5 differentials.

Second issue is that when I view files and folders in the backup the same filename is listed under every single backup date, which is the last version created of a file. This software sucks, ever HEARD OF A QA department? Maybe you guys should get one and stop releasing code and features that DO NOT WORK.

Not only that but ONLINE BACKUP FOLDER EXCLUSION DOES NOT WORK

0 Users found this helpful

Justin, regarding your 6 differentials... I believe somebody from Acronis said that the current build has issues with an odd number of incrementals/differentials. 2 work OK, apparently, as do 4. They might now have tested it beyond that number :-/

Hello all,

Thank you very much for posting. I will definitely assist you.

Justin,

Please accept my sincerest apologies for the inconvenience. We do not have any known issues that you are experiencing, the best way to resolve these problems is to contact our Support team with this report. I am confident that we will be able to resolve them.

If you have any other questions, please let me know.

Thank you.

Anton,

Please see this thread:

http://forum.acronis.com/forum/13665

Justin Hansen wrote:
It says I don't have access to see that.

You won't, that is a link for beta testers. The link is to a thread whereby a similar problem was reported in an early beta.

Hello all,

Thank you for your comments.

RayG,

I really appreciate the pointer!

I checked our internal resources and according to our Development team this issue will be fixed in the next update of the program. Once it is out, I will let you know.

Please let me know if you have additional questions.

Thank you.

Joe Spitzer wrote:

Why can I not access this thread?
http://forum.acronis.com/forum/13665

Because the post is in the beta forum and you need to be registered as a beta tester to access it.

See post #5 in this thread for further information.

Keep an eye out for an Acronis announcement for the next product beta test which will have a link to the sign up form and a beta testing agreement to read, or you could try a search on the website.

Not sure if they are accepting applications whilst there is no new version betas being tested.

Though you can only try.

As I mentioned, the post referred to by RayG is basically reporting the differential problem with one of the beta 2011's.