Salta al contenuto principale

How many copies of Acronis do I own?

Thread needs solution

I'm confused about the number of Acronis versions I own? I have a morass of key Codes and login information, that don't make sense. I did find the list of versions on the "my account" page dating back years, but that did'nt straighten me out.

I believe I have a perpetual license for True Image 2018 for three computers, and also have a record on my computer that I had upgraded to version 2019.

How do I contact a support person with email that can help me? - Thanks for your help, Robert

0 Users found this helpful

Bob, your Acronis Account is the first place you should look, and if you use your account credentials when signing in to the ATI application, this will check for a license to use from the pool of owned licenses.

Other than the Account, you would need to open a Pre Sales / Licensing support ticket with Acronis for a more definitive answer.  You would need to follow the Useful Links > How to get support? link in the forums and then choose the above option (not the Technical Support one), where you can elect to use either Live Chat, or else to communicate using email for the ticket.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Messaggi: 250
Commenti: 7092

Hello Robert,

If you send me the login email addresses from your Acronis accounts, I'll check what license keys are registered under these account. Please send me a personal message (click on Send message under my profile)