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More licenses needed?

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Hi all,

I am trying to backup a computer on my LAN remotely. I have installed the agent on it, but when I try and pick my local computer as the backup location, I get the error message saying "To be able to back up to this location, a license for Acronis Backup & Recovery 10 is required."

I have purchased both the Backup and Recovey 10 & Backup and Recovery 10 Advanced programs.

Any replies will be greatly appreciated.

Thank you.

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David,

What build of ABR10 and is it an English language version?

Just had a thought, has the agent made itself a member of the Acronis Users and Backup Operators group?

Location restriction is a sign of "online only backup", if wrong buttons were pressed during installation or something went wrong. What is displayed in 'help - about' and 'help-change license' windows when console is connected to the agent - does it mention online backup?

Hi, When I do a Help, About, it says that I am using Acronis Backup & Recovery 10 update 3, and in the box below it says Acronis Backup & Recovery 10 (advanced edition) for online backup.

I will remove the software and re install.

Thank You