Can not explore backup files in ATI Home 2009; device not functional
When I click Manage & Restore, then select one of the backup files listed, then click the Explore Backup button, I get this message: "Can not execute (the designated file). A device attached to the system is not functional (0xFFF0). Code 8007001F Tag 0xBD28FDBD64EDB8B9."
I have not been able to identify any non-functional device. How can I solve this problem? Thanks for any help!
I am running Windows XP. The back up files are on an external hard drive (Iomega) which is running ok and otherwise performing ok. This is the first time I have tried to explore a backup file, so I don't know when this problem first started. I have not yet run a check disk routine. Thanks for your interest and support!
Is this a USB disk?
Can you browse to the backup with Windows Explorer?
Can you double click (file backup) or mount (disk image) the backup from there?
Pat,
Yes, the external drive holding the backups is a USB drive.
I can browse to the backups via Windows Explorer.
When I double click a backup file in Windows Explorer, it starts Acronis -- taking me to the Acronis startup page, just as if I had used a regular startup. From there I selected the Explore & Manage button. The only backup file listed was the last one I did (which was a full backup). Nothing happened; no messages, no nothing. Could this be because it was a full backup and thus not capable of the Explore routine?
Anyway I then initiated a Mount routine, using this same backup file. It worked just fine, and I was able to browse around all the files in virtual drive F:
At this point I still have not been able to use the Explore routine. Is this routine limited to certain types of backup files? Is the Mount routine usable with any type of backup file?
If you can mount the image, you are in good shape. This gives you a higher level of confidence that your backup can be used to restore files (to be quasi certain you absolutely need to try it with the recovery CD).
You can mount disk/partition backups to explore them and to restore individual files/folder (a restore of such a backup would erase the partition you restore to).
For file backups, you can open them with windows explorer. They then behave like regular windows folders (at least that is the way it works in the 2011 version).
Pat, Thanks so much for your assistance. It has been a great help to me. By the way, based on your experience, would you recommend that I upgrade from version 2009 to 2011?
In fact, I was using Ghost + Genie Backup before 2011. So I have no particular experience with 2009. I chose 2011 after I moved to an SSD and Windows 7 Ultimate.
As you can see from the forums, there are plenty of quirks with the new version, and the UI has changed considerably. For many existing users, this is a big issue. Not for me, really.
The core functionality of backing up with various schems and restoring is working just fine. It is fairly easy to work around the bugs.
So unless you move to Win 7 and/or and SSD, you don't have a requirement to move to 2009.
Do a full image of your system drive, make sure you can recover with your recovery CD, download a trial version 2011 and give it a shot. If you don't like it, just restore your system.