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Drive ejection/dismount after backup completion?

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I don't seem to be able to run multiple backups without having to intervene.

The log show that the backup cannot be completed, because the destination is not available. (and it isn't mounted to a drive letter in Windows).

If I unplug and re-plug the drive, it mounts in Windows as you'd expect, and then I can perform the backup; once. However, the next backup (next day at 2am, in my case) fails again.

Is there a setting in the software to auto-eject after backup completion, that maybe I toggled on by mistake (and now can't find again)? This would make sense if was doing drive rotations. But, since I'm not, this issue is super frustrating.

I'm running on Windows10, backup up to a Seagate USB drive.

 

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Nathan, welcome to these public User Forums.

I would suggest checking your Power Options and in particular, if you have USB Selective Suspend enabled allowing Windows to put your drive to sleep when idle?

There are no settings in the ATI GUI that would cause your drive to lose visibility in Explorer / lose the drive letter.

The other check to make is that you are connecting the Seagate drive to a matching port for the type of drive being used, i.e. a USB 3 drive connecting to a USB 3 port.  The reason here is that USB 3 drive require around 50% more power than older USB 2 drives, which can cause windows to disable the port due to over-demand from the drive.

EDIT: APOLOGIES! Not only am I running W7Pro, I also use ATI2019 and not 2020. Sorry for the bandwidth (I'd delete this if I could/knew how):

I have a 2.5" 2TB drive in a USB 3.0 enclosure and plugged to a USB 3.0 port that gets backups every day i.e. is never unplugged. It works, and FWIW I just checked my Power Option for USB selective suspend and it is set to Enabled.

How are you bringing the PC online, from Shutdown or Sleep or Hibernate? And you don't see the drive at all when you awaken the PC? Does the Seagate USB drive have its own power brick?

What Removal Policy appears for it in Device Manager > Disk drives?

Again mine works, and as a 2.5" drive has no separate power brick, and under Device Mgr says "Quick removal (default)".