Salta al contenuto principale

Using acronis trueimage, I need bios settings for HP Elitebook 820

Thread needs solution

I have acronis trueimage. During the restore of my HP Elitebook 820, when the HP laptop reboots, it works, but does not recognize the hard drive to do restore.

So I need the bios settings to change for the HP EliteBook 820.

Thanks you,

Larry

0 Users found this helpful

Larry, welcome to these public User Forums.

What version of ATI are you using here?  Is it ATI 2020 as per this forum?

How are you performing the restore? 
Are you starting this from within Windows?  If so, ATI will launch into a temporary Linux based OS environment which may not have support for the type of internal drive you have.

What type of internal drive are you restoring to?

What version of Windows OS and how does this boot from the BIOS?

See KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media - the rescue media must use the same mode as Windows.

KB 63295: Acronis True Image 2020: How to restore your computer with WinPE-based or WinRE-based media

KB 63226: Acronis True Image 2020: how to create bootable media