Acronis True Image Home 2011: Very Buggy Software

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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I am using Acronis True Image Home 2011 with the Plus pack.
I have one drive formatted as HFSJ and three NTFS drives.
Version is 2011, Update 1 Build 6597
Running on a i7 950, 8GB Corsair 1600 Ram, Gigabyte X58A-UD7 Motherboard
Windows 7 64 Bit

There are three main issues I have with the software. Theses issues arose from the latest update.

1. I cannot edit backup settings without the software freezing intermittently. I wait about 30 seconds and then I can resume for about a minute and then it repeats (see video).

2. When I go to save one of my backup settings a message appears saying the file does not exist (see video). Because I can't save the location I am unable to run backups.

3. The software has frozen my system completely. I cannot move the mouse but I see that the cpu usage meeter is changing and the acronis icon is animating.

I have made a youtube video of two of the above issues which can be viewed on the following link:
http://www.youtube.com/watch?v=KifYLe3AtvE

Unfortunately, although i have had good support on other matters, support is not available for this issue without additional payment. I don't see why I should pay you additional money to help you fix problems in your software. Since I cannot use your software, if this matter cannot be resolved I would appreciate a full refund.

Thanks,
Demetrio

Dom, 01/02/2011 - 03:10
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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I Have installed the latest Update and i have the same Problem.

Next Time i must use NORTON Ghost.........

Dom, 01/02/2011 - 18:17
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Sorry, we have the same problems :
trying to recover the w7-system partition (100MB-Part.) the software freezing immediately.

no solutions

Lun, 01/31/2011 - 14:46
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Messaggi: 28
Commenti: 3047

The gui slowdown/freezing isn't particular to w7; it happens with xp too.

Lun, 01/31/2011 - 16:22
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