Devices not shown on dashboard
I have Acronis 2020 installed on 4 computers. But I only see one listed on my online dashboard. I am backing up to a portable drive, not the cloud. The computer shown correctly lists the last backup date. I have tried the "Add"button on the dash board but it wants me to download and install 2021. I don't want to do that.


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Steve,
Thanks for your feedback and link to a solution. I did not read the entire thread for the solution as it sounded like it was going over my head. In the mean time I solved the issue by reluctantly purchasing an upgrade to 2021. Then I used the "Add" button on the "All devices" screen to download, install and log into my account. This put the PC on the dashboard.
Previously I had used the "Go to downloads" link on the products page. It seems that method does not link the PC to the dashboard.
Scot
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