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*.tibx backups not recognized by recovery medium

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I have the problem that i have to restore a backup which was done with Acronis True Image 2020 in .tibx format. There was no error message during the backup process and the backup is stored in my NAS.

The recovery usb stick which i used does not show the backups in  .tibx format, only those in .tib format. This happens in the file format selection ".tib / .tibx" and also in "all extensions". The same effect with a recovery boot cd.

Both recovery medias were generated by the same Acronis True Image 2020

 

Does anybody have a tip what i could do - i would appreciate this very much!

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Walter, welcome to these public User Forums.

What build version of ATI 2020 do you have installed?  This is shown on the Account page in the main ATI application.

The final version was build #25700 and this is the build that you should be using when creating the USB rescue media.

The only time I remember there being any issues with USB media not recognising .tibx files was in the very early builds of 2020.

Dear Steve,

thank you for your quick response.

I'm using build #25700 , nevertheless I have the problem.

Walter, did you create new rescue media after installing build 25700?

See the image below captured last year when I was using ATI 2020 rescue media to perform some Backup tasks. This shows that both .tibx and .tib files are offered in the 'Files of type' field.