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Not shutting down properly

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I have a friend who has Acronis True Image 2011 running on Windows 7 Home Premium 64-bit. Every time he backed up (he has got it scheduled to backup on system shutdown), it doesn't turn off. I went in and changed the backup options to 'Shut the computer down after backup is complete'. However, now when the computer shuts down, it doesn't display the backup message. Have I fixed it by just telling it to shutdown on backup completion or not?

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See this post to make sure the backup task is working correctly without the shutdown condition, and to set up a workaround if this is the case.

http://forum.acronis.com/forum/17202