Salta al contenuto principale

Acronis doesn't see my external hard drive

Thread needs solution

Just installed TrueImage today

ASUS G751JT

Windows 10

It doesn't see my external hard drive. Tried all my USB ports to no avail

I can access it via the Windows Drive Manager

What do I need to do?

0 Users found this helpful

Can you access this external disk using Windows Explorer?  If not my guess is the drive needs to be prepped (formatted) so that it can become usable.