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Acronis True Image runs as 32-Bit

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I've been using Acronis True Image since version 2016 and have just recently upgraded to the 2020 edition.

I have never really noticed until now that Acronis and associated tools and utilities runs using 32-bit architecture on Windows 10 x64.

It's never really been as issue for me, and I indeed only noticed this morning when I used the Clone Disk tool. I saw in device manager that the main Acronis app and Clone Disk where running as a 32-bit processes?

I am using Windows 10 Pro x64, and was curious if maybe I've missed something that none of the Acronis programs runs using x64 architecture.

I'd have figured that I'd get better performance if Acronis runs natively as 64-bit...

On a related note, when I create bootable media, I always get a choice to run either 32-bit or 64-bit versions.

 

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Peter, welcome to these public User Forums.

What you are seeing is correct.  Acronis True Image remains a 32-bit application when installed within Windows, this is regardless of the Windows architecture.

The Acronis Rescue Media will offer a choice of either 32-bit or 64-bit applications for that standalone environment but this has not been extended to the Windows application.

Thanks. I just wanted to confirm.

It would be nice though if the Acronis applications and tools could run natively as 64 bit on 64 bit Windows.

This could theoretically increase performance as they'd be able to access memory beyond the maximum limits of 4GB imposed by 32-bit architecture.

I've tested this before on the Boot Media by restoring a full disk image using both the 32-bit and 64-bit versions of Acronis. This was awhile back, and I don't have the numbers for you, but Acronis True 64-bit always created and restored backups far faster than the 32 bit editions...

 

Please submit Feedback to Acronis about this using the tool provided in the ATI GUI Help section.  It seems that they have this for the business application range but not for ATI aimed at home users.

This is nonsense. Just cheap company that won't move to 64 bit code.

It is really easy to set the compiler to do 64-bit instead of 32, but the developers MIGHT need to change some of the functions for the new set.

It is SAD, actually pathetic that we should have to ASK for a 64-bit Application since w10 has been around SOOO long as a fully 64-bit OS.

I know they would have to redo their customized drivers and hooks into the OS that they created to cheat and go around the OS. The scheduler would need to be updated too. 

A company should have the PRIDE and CARE enough to keep with the times. Either LAZINESS or cheapness. You gotta wonder where all the money goes if not into IMPROVED development. 

Then again they can't fix bugs that have been plaguing them for 6 releases!!!! Pure nonsense.

Michael Barr wrote:

This is nonsense. Just cheap company that won't move to 64 bit code.

It is really easy to set the compiler to do 64-bit instead of 32, but the developers MIGHT need to change some of the functions for the new set.

It is SAD, actually pathetic that we should have to ASK for a 64-bit Application since w10 has been around SOOO long as a fully 64-bit OS.

I know they would have to redo their customized drivers and hooks into the OS that they created to cheat and go around the OS. The scheduler would need to be updated too. 

A company should have the PRIDE and CARE enough to keep with the times. Either LAZINESS or cheapness. You gotta wonder where all the money goes if not into IMPROVED development. 

Then again they can't fix bugs that have been plaguing them for 6 releases!!!! Pure nonsense.

I hardly think Acronis is being cheap, or lazy. Or that they lack pride in their software.

All I did with my original post was to express my thoughts about the software running as 32-bit in a 64-bit environment, and that a native 64-bit application may perform better.

Insisting that it is nonsense for Acronis True Image to have had bugs carry over across 6 releases is in itself a nonsensical claim.

Yes, there are bugs. No one. Not me, not you. No one can ever claim that any piece of software is 100% bug free. But none of the bugs I have encountered in Acronis products have ever been severe enough to be a game changer that results in me not using their software.

But what you need to consider is that that from a software developers point of view, it is easier and more economical to maintain a single 32-bit code base. It opens the software to a wider audience because of it's compatibility with both 32-bit and 64-bit systems.

I maintain the internal code for my company myself, and know full well how hard it can be to compile the same code to work in both native 32-bit and 64-bit mode. Which is why I prefer to code only in 64-bit. But I not as large a company as Acronis, and only have to maintain code for 10 computers.

Acronis has to maintain their software compatibility for a user base of millions across an untold number of hardware and software configurations.

So please, Michael. Take a chill pill and try to be a little more civil, ok? And next time instead of just venting out your dissatisfaction, you may get better results by actually explaining what the problem is you're experiencing, so that one of the Acronis support team can help you better.

You may have noticed that I have very few posts on the Acronis Forums. That's because I've never really had much reason to be here. I got what I paid for with their software. And it works for me exactly as advertised, so I don't really have anything to complain about.

All current versions of ATI are 32-bit when installed / running within Windows.

The Acronis Rescue Media does offer a choice between 32-bit and 64-bit applications.

Acronis have said that they will be doing a total rebuild for the new ACPHO successor of ATI in 2022 which users could expect to then be coded as a true 64-bit application though Acronis have not given any committent in this respect.  The current implementation of ACPHO is purely a rebranded copy of ATI 2021 (or 2022) and remains a 32-bit application in Windows.

Steve Smith wrote:

All current versions of ATI are 32-bit when installed / running within Windows.

The Acronis Rescue Media does offer a choice between 32-bit and 64-bit applications.

Acronis have said that they will be doing a total rebuild for the new ACPHO successor of ATI in 2022 which users could expect to then be coded as a true 64-bit application though Acronis have not given any committent in this respect.  The current implementation of ACPHO is purely a rebranded copy of ATI 2021 (or 2022) and remains a 32-bit application in Windows.

Fantastic. Whether or not its becomes true 64-bit or remains as a 32-bit application is irrelevant.

Despite my original query that started this topic (near 2 years ago), it is no longer of concern for me. The Acronis True Image software performs for me as intended, so the underlying architecture behind its execution is of no consequence.

But thanks for the heads up on the maybe planned conversion to 64-bit. 

Peter,

Thanks for your contribution.  I found the 2020 product to be a great performer just as you and ti filled my needs as well.